The Cure of Souls: The Pastor as Counselor
The personal care of individual souls beyond the pulpit, Baxter's diligent oversight, the 'physician of souls' who knows, diagnoses, and applies the right remedy, and the qualifications the work requires.
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The Cure of Souls: The Pastor as Counselor
A Chapala Theological Seminary reading — the personal care of individual souls, one by one
A CTS-authored survey, anchored in Richard Baxter's The Reformed Pastor (1656) and John Watson's The Cure of Souls, both public domain, and in Scripture.
- Pastoral Counseling
- The Care of Souls
- Knowing Your People
- Anchored in classics
1. Beyond the Pulpit
Much of a minister's most important work is never seen by the crowd. Preaching feeds the whole flock together, and it is vital and must never be neglected; but souls also need personal, individual care, and this too is the shepherd's charge. The older writers called it the "cure of souls" — cure here carrying its old sense of care, the tending and healing of a soul, as a physician cares for a patient. It is a rich phrase, and worth recovering, for it reminds us that a soul can be sick and can be healed, and that God has appointed under-shepherds to tend it.
For people do not come to us in masses only; they come one at a time, each with a particular burden, a particular sin, a particular grief or fear or question that no sermon preached to hundreds can fully reach. The word spoken from the pulpit falls on all alike; but the word spoken to one troubled soul in a quiet room can be shaped exactly to that person's need, and can go where no general word can go. To sit with one troubled person and help them toward God is as truly the pastor's work as to preach to a full house, and it is often harder, slower, and more costly. Yet it is precisely here, in this hidden and unhurried work, that many a soul is saved from despair, turned from a secret sin, or steadied in a dark hour — and it is work the Lord Himself did constantly, dealing as tenderly with one woman at a well as with the multitudes on the hillside.
2. Baxter and the Reformed Pastor
No one has pressed this duty more powerfully than Richard Baxter. In The Reformed Pastor — where "reformed" meant not a party or a set of doctrines but a revived and diligent pastoral practice — he charged ministers to give personal, painstaking care to every soul in their charge. It was not enough, he said with great earnestness, to preach well on the Lord's Day and then to neglect the people through all the rest of the week, as though the sermon discharged the whole debt of the shepherd.
Baxter did not merely write it; he lived it. He himself went from house to house in his parish, teaching whole families and dealing personally with each member about the true state of their soul, until he knew his people through and through. He took his stand on the apostle Paul's solemn words to the elders of Ephesus: "Take heed to yourselves and to all the flock" — all the flock, he pressed, not the gathered congregation seen from a distance only, but each individual sheep by name. And he grieved openly that so many shepherds knew their people hardly at all, could preach to them yet could not have told you their burdens, and so left the sick among them untended. His example is a searching one for every pastor and lay leader: the flock is not a crowd but a company of persons, and each of them is our charge.
3. The Physician of Souls
An old and useful picture calls the pastoral counselor a "physician of souls," and it teaches us much about the work if we press it. A good doctor does three things in order, and the wise carer of souls must do the same. First, he knows the patient — he does not guess, assume, or prescribe from a distance, but examines carefully, asking questions and listening, in order to learn the person's real condition rather than the one he imagines.
Second, he diagnoses wisely — he seeks to understand the particular malady before he treats it, for a downcast soul, a guilty soul, a tempted soul, a grieving soul, and a proud soul are not all suffering from the same disease, and what heals one may harm another. To offer bracing challenge to a soul crushed with guilt, or tender comfort to a soul playing carelessly with sin, is to give the wrong medicine and to make the patient worse. And third, he applies the right remedy — the specific truth, counsel, warning, or comfort that this soul, in this condition, actually needs. A wise physician does not hand the same bottle to every patient who walks through his door; and neither does a wise carer of souls hand the same verse or the same advice to every trouble. Much real harm is done in counseling by good and true words spoken to the wrong case — right medicine, wrong patient. The skill lies not only in knowing the truth, but in knowing which truth this person needs now.
4. What the Work Requires
Such work asks much of the one who would do it, and it is well to count the cost. It requires, first, a heart of love — a real and warm compassion for people, not cold duty or professional detachment; for people can tell at once whether they are being handled as a case or cared for as a soul. It requires knowledge of God's Word, for the true remedies for the soul come from Scripture, and not from human wisdom or worldly technique alone; the counselor's authority and power lie in what God has said. It requires knowledge of the human heart — an understanding of people, of their sins and fears, their self-deceptions and hidden struggles, so that we are not easily fooled and not easily discouraged.
It requires wisdom and discernment — the hard-won gift of bringing the right word to the right person at the right time, which is learned only slowly and with much prayer. It requires prayer and dependence on the Spirit, for in the end only God can heal a soul; we are but instruments in His hand, and a counselor who has stopped praying has cut himself off from the only real power in the work. And it requires the carer's own walk with God, for we minister out of what we ourselves are, and we cannot lead another soul further toward God than we have gone ourselves. None of us possesses all of these fully; but the honest carer of souls will know which of them is weakest in him, and will give himself to growing there, leaning all the while on the grace of the great Physician who works through weak hands.
5. Know Your People
From all this follows a plain and practical rule that cannot be evaded: you cannot counsel well those you do not know. The pastor who would truly care for souls must take the time to know his people — their circumstances, their burdens, their spiritual state, the shape of their particular life — and this knowledge comes not from the pulpit but from visiting, listening, and patient, unhurried personal contact. There is no shortcut around it.
This was the very secret of Baxter's power, and it is available to the humblest pastor in the poorest place: he knew his flock. Good counsel is not a set of tidy formulas applied from the outside to strangers; it grows out of relationship and real, particular knowledge of the person before us. The counselor who will not first listen and learn will very often speak beside the point, however true and well-meant his words — answering a question the person is not asking, or treating a trouble they do not have. Time spent simply knowing our people, then, is not time taken away from the work of soul-care; it is the very foundation of it. The shepherd who walks among his sheep, learns their voices, and marks which are limping will know how to help when the hour of need comes — and the one who keeps his distance will not.
6. The Manner and the Reward
Finally, all this care must be carried out in a certain spirit, for the manner of our helping is nearly as important as the matter. It must be done with gentleness, patience, humility, and genuine warmth — meeting people where they actually are rather than where we wish they were, listening before speaking, and treating each one as a person to be loved and not a case to be processed. A hard, hurried, or superior manner can undo the truest counsel; a gentle and humble one can open a heart that would otherwise stay shut.
The aim of it all is the health and growth of the soul: to bring the troubled to peace, the wandering back to the fold, the weak to strength, the doubting to assurance, and each one on toward maturity in Christ. It is demanding work, and often hidden, with little visible reward and no applause; the counselor labors where no crowd sees, and may never know this side of heaven what his patient, faithful words accomplished. But it is the very work of the Good Shepherd Himself, who left the ninety-nine to seek the one, and it is precious in His sight, and richly rewarded by Him who sees in secret. And it is not for ordained pastors alone: every mature believer who sits down with a struggling brother or sister and helps them toward God shares in this ancient and honored cure of souls. Wherever one Christian tends the soul of another for Christ's sake, the work of the great Physician goes on.
Let us take up this hidden work, then, with fresh seriousness and fresh hope. The care of individual souls will never draw a crowd or win applause; much of it is done in small rooms, in long conversations, in patient listening that seems at the time to accomplish nothing at all. Yet it is here, one soul at a time, that the Good Shepherd does much of His deepest work through us. Do not despise the single struggling person before you because they are only one; to God, that one is a whole world, bought with the blood of His own Son. Learn your people, love them, pray for them, bring them the very truth they need and no other, and leave the increase to God. The pastor who tends his flock in this way — knowing them, bearing with them, healing them one by one — walks in the very steps of the great Physician of souls, and his hidden labor is written down in heaven, though no one on earth may ever see it.
7. Taking It to Heart
For reflection. Do you think of caring for souls as work you do one person at a time — or only from a distance, in general? How well do you actually know the people you would help: their real burdens and spiritual state? And which of the qualifications above — love, knowledge of the Word, knowledge of the heart, wisdom, prayerfulness, your own walk with God — most needs to grow in you?